Offer details
Reasons To Buy
Support around the world
In most places work takes you, chances are we’ll be there too, with onsite support available in more than 80 countries across the globe.
Protect against accidents
Accidents happen. In the event that peril finds your PC, don't worry - accidental damage protection covers spills, drops, falls and more.
Onsite support, where you are
When hardware issues require in-person support, HP is there - even when you're far from home. We'll be there to get you up and running and back to business.
Description
HP Next Business Day Hardware Support for Travelers provides mobile computer users with a hardware support solution for their new HP portable product. This easy and convenient solution is available in all the countries/geographic locations listed in Table 1. This service is available for selected HP and Compaq branded products and includes, as locally available, a next-business-day onsite response time (with local-language remote problem diagnosis in participating countries) in support of hardware problem resolution. Support is provided during the standard business hours and days of the local country/geographic location.
- Travel coverage: service available more than 80 countries
- Remote problem diagnosis and support
- Onsite hardware support
- Parts and materials included
- HP hardware support during your travel.
- Convenient onsite support, where available.
- Reliable response times.
- Multinational geographic coverage.
- Travel coverage: service available more than 80 countries
- Remote problem diagnosis and support
- Onsite hardware support
- Parts and materials included
- HP hardware support during your travel.
- Convenient onsite support, where available.
- Reliable response times.
- Multinational geographic coverage.
Specifications
Features | |
---|---|
Number of years | 3 year(s) |
Next Business Day (NBD) | Yes |
On-site support | Yes |
Coverage area | Africa: Morocco, Nigeria, South Africa Americas: Argentina, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands — Tortola, Cayman Islands, Canada, Chile, Colombia, Costa Rica, Curacao, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Suriname, Trinidad/Tobago, Uruguay, USA, U.S. Virgin Islands, Venezuela Asia Pacific: Australia, China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore , Taiwan, Thailand Europe: Austria , Albania, the Baltic states, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kazakhstan, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom |
HP segment | Business, Enterprise |
Supplier features | |
Coverage period | 36 month(s) |
Technical details | |
Coverage area | Africa: Morocco, Nigeria, South Africa Americas: Argentina, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands — Tortola, Cayman Islands, Canada, Chile, Colombia, Costa Rica, Curacao, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Suriname, Trinidad/Tobago, Uruguay, USA, U.S. Virgin Islands, Venezuela Asia Pacific: Australia, China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore , Taiwan, Thailand Europe: Austria , Albania, the Baltic states, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kazakhstan, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom |
HP segment | Business, Enterprise |